Allgemeine Geschäftsbedingungen

Depending on your type of reservation our terms and conditions vary:

Please note that you will be asked to provide proof of identity and a credit card upon arrival. We will also ask for a handwritten signature of the general conditions of sale that you accepted when you made your reservation.

Cancellations

All cancellations must be made in writing 

Semi-flexible reservation condition

We ask for a 50% deposit at the time of booking. For cancellations made up to D-14, the deposit will be refunded. The deposit will be forfeited for cancellations made less than 14 days before arrival or no-show.

Non-flexible booking conditions

To confirm a reservation with a promotion we require a deposit of 100% of the total amount at the time of reservation.

Flexible reservation condition

When confirming your reservation, we ask for your bank details as a guarantee. Your reservation is held without any payment until D-2 of your arrival and the cancellation is done without expenses until this date. For cancellations made less than 48 hours before arrival or no-show: 100% of the total amount will be charged to your bank account.
GROUP and SEMINAR RATES: please contact us

Group and Seminar Rates:  contact us for more information.